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Guarantees & Services

Included services: Personal attention

Triple guarantee
Personal assistance
Included teaching services in the price
Just when you arrive
Free services at the schools
Included accommodations services when choosing don Quijote accommodation
Combine cities

don Quijote operates its own schools in Spain and Mexico and off ers you another 25 carefully selected partner schools in Spain and Latin America.

All don Quijote schools use the same teaching method, allowing you to combine stays at diff erent schools in different cities while completing one continuous course.


Promises are easy to come by when you are shopping for a language course abroad, aren’t they? You feel like you are buying air: you cannot check anything out before you arrive. At don Quijote, we guarantee our services. You will know just what to expect. That is our guarantee.

Money back guarantee

If on your arrival you are not satisfi ed with any of our services, just notify the school secretariat in writing within24 hours of your first course day (these apply as well as for any problems that might occur during your stay). We’ll rectify the situation within 2 working days. If you still feel that the services are not in accordance with the brochure description, we’ll sit down and talk it out, with 2 possible outcomes. Either we’ll agree that the service has not met our guarantee and refund your course and lodging fees or if we can’t agree, we’ll allow an independent arbitrator appointed by the regional Spanish government to determine if the situation warrants application of our money back guarantee.

Cancellation guarantee

Set your mind at ease with our cancellation guarantees (Gold or Silver).

When you purchase the guarantee, you protect yourself against the unexpected events that might cause you to cancel your course.

Qualified Spanish teachers

All of our teachers are native speakers, have a university degree and a lot of experience teaching, assuring that you will always receive the best Spanish education.

Maximum 3-8 students per group

Maximum attention per student, no matter how many students enroll per level. Within the Intensive and Super intensive courses there is an average of 5 students per group (maximum 8) and in the Premium courses you have a maximum of 2 other students in your group.

donQuijote.Org & IES     C/. Placentinos nº 2 - 37008 Salamanca (Spain)     Tel. (34) 923 27 72 00